Product documentation for HarePoint HelpDesk for SharePoint

HarePoint HelpDesk for SharePoint Administration Guide

This manual contains information for the successful installation of HarePoint HelpDesk for SharePoint. We ask that you read the contents of this manual carefully before starting the installation process. This manual includes technical information regarding installation, upgrade, migration and configuration of the product. It is intended for SharePoint administrators.

Download PDF: English, German.

HarePoint HelpDesk for SharePoint User Guide​

This guide helps to understand how to work with HarePoint HelpDesk for SharePoint: quick start, working with Technician console, replying on the requests, reporting capabilities, etc. It will be helpful for all initial users of the solution.

Download PDF: English​, German​.​

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