HarePoint HelpDesk for SharePoint user guides and documentation
HarePoint HelpDesk for SharePoint Administration Guide
This manual contains information for the successful installation of HarePoint HelpDesk for SharePoint. We ask that you read the contents of this manual carefully before starting the installation process. This manual includes technical information regarding installation, upgrade, migration and configuration of the product. It is intended for SharePoint administrators.
This guide helps to understand how to work with HarePoint HelpDesk for SharePoint: quick start, working with Technician console, replying on the requests, reporting capabilities, etc. It will be helpful for all initial users of the solution.
Explore the brief overview of the Product to get a quick impression of this flexible SharePoint HelpDesk Solution. It includes a feature list, an editions comparison, and a licensing model. Browse this collection of printable product leaflefts in different languages.