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HelpDesk for SharePoint - build remote arrangements efficiently and FREE of charge!

04/08/2020

Are you working remotely due to recommended isolation and don’t know how to organize your E-Mail communication with your clients under these new working conditions?

Start with HarePoint HelpDesk today! Get a FREE license before June 1, 2020, and improve your customer support using a fully-featured product. No commitment for 1 year.

HarePoint HelpDesk is a turnkey solution for a ticketing system working inside your Microsoft SharePoint environment. It’s an easily deployed and managed solution. Moreover, all the data is safely kept on your servers under your security protocols.

It’s a tough time for business and it is essential to be able to reorganize and adapt quickly. Almost all of us are prevented from working in a comfortable rhythm in a familiar and well-established environment, so we suffer loses and spend an enormous amount of time and effort to adapt to this new reality. The crisis will be with us for a while, and its consequences will affect us many months after the end of the pandemic, so we decided to provide our product absolutely free of charge for the whole year, so you have one less problem to worry about at this difficult time.

Using HarePoint HelpDesk you can transform your E-Mail conversations into a handy ticketing system that will help you optimize the processing of incoming requests, improve the quality of replies, and will guarantee that 100% of the requests are properly handled. A system like this is simply critical for companies working remotely as it gives great clarity to remote employees and quality monitoring is at your fingertips.

HarePoint HelpDesk includes:

  • Customizable request and reply forms for your site.
  • Automatic conversion of incoming E-Mail messages to tickets.
  • Automatic sorting and categorization of incoming requests.
  • Full SLA control.
  • Quick reply templates.
  • Knowledgebase with an automatic recommendation to the clients.
  • System and operator load reports.

To take advantage of our limited time offer and obtain your free annual license of HarePoint HelpDesk (Standard edition), please contact our sales team at sales@harepoint.com or submit a ticket before June 1, 2020.

If you need an additional licenses for your development or test servers, we will provide them to you also free of charge. Our specialists are ready to answer all your questions and, if necessary, to give a personal presentation of the product as well as help with installation and basic setup.

We wish you success even in this time of extreme difficulty!


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