We’re here to help you get the most out of your HarePoint products. Please use one of the following options to contact our support team.
Submit a Support Ticket
The fastest way to get assistance is to submit a ticket through our portal.
https://support.harepoint.com/Support by Email
Email support is available for your inquiries. Please include your product name, version, and a description of the problem.
[email protected]Support by Phone
Toll-free number: 1-877-923-01-11
Available 3 AM – 3 PM ET (08:00 – 20:00 UTC)
Note: Phone support provides first-line assistance for general inquiries.
Live Chat
Chat with our support team using the icon in the bottom-right corner or on Telegram:
@HarePointSupportLive chat offers first-line support for quick questions and basic troubleshooting.
Legacy Ticketing System
If you need to access the previous ticketing system, it remains available here:
https://www.harepoint.com/Support/index.php
