1.0HarePoint solutions for SharePointhttps://www.harepoint.com/BlogHarePoint Teamhttps://www.harepoint.com/Blog/author/nik/rich600338<blockquote class="wp-embedded-content" data-secret="NSLi9j83RA"><a href="https://www.harepoint.com/Blog/helpdesk-implementation/">Are you ready for HelpDesk implementation?</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.harepoint.com/Blog/helpdesk-implementation/embed/#?secret=NSLi9j83RA" width="600" height="338" title="“Are you ready for HelpDesk implementation?” — HarePoint solutions for SharePoint" data-secret="NSLi9j83RA" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> There comes a time when you look at your mailbox and realize that you will never be able to go through all the messages and sort them out in order to even begin working with those requests. At this point you decide to set up a HelpDesk in your company and started a fascinating quest of selecting the right tool, convincing the financial department to spend some money, battling security department about selecting between On-Cloud or On-Premise solution.https://www.harepoint.com/Blog/wp-content/uploads/2019/02/SharePoint-HelpDesk-Implementation.jpg